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Trace

  • 643
Re: Customer service, isn't
« Reply #15 on: May 18, 2021, 11:17:02 AM »
I submitted a request through the BotComics form regarding the invalid-IP errors I've been documenting. That was on April 6. No response. I sent a follow-up on May 2. No response. It's now May 18. I'm questioning whether there's anybody with any admin authority monitoring things at all?
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"Historians have a word for Germans who joined the Nazi party, not because they hated Jews, but out of a hope for restored patriotism, or a sense of economic anxiety, or a hope to preserve their religious values, or dislike of their opponents, or raw political opportunism, or convenience, or ignorance, or greed.

"That word is 'Nazi.' Nobody cares about their motives anymore."

- A.R. Moxon
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Trace

  • 643
Re: Customer service, isn't
« Reply #16 on: July 20, 2021, 10:40:25 AM »
Can someone check and see if the BotComics customer service portal is online for them? I submitted an update to my ticket (with a screenshot showing that despite them marking the Chat issue "solved", the errors were continuing apace) and got a page saying the customer service portal no longer exists.

Screenshot attached.
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"Historians have a word for Germans who joined the Nazi party, not because they hated Jews, but out of a hope for restored patriotism, or a sense of economic anxiety, or a hope to preserve their religious values, or dislike of their opponents, or raw political opportunism, or convenience, or ignorance, or greed.

"That word is 'Nazi.' Nobody cares about their motives anymore."

- A.R. Moxon
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TheZookie007

  • L Cup
  • 53955
Re: Customer service, isn't
« Reply #17 on: October 20, 2021, 05:50:35 PM »
Quote from: Trace on July 20, 2021, 10:40:25 AM
Can someone check and see if the BotComics customer service portal is online for them? I submitted an update to my ticket (with a screenshot showing that despite them marking the Chat issue "solved", the errors were continuing apace) and got a page saying the customer service portal no longer exists.

Screenshot attached.

Still true, three months later.
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AOC, HC, TW, BO, KH: FU. FUATH. 100x.
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