Well, years ago when I found out she had an e-mail address, I wrote her a few paragraphs, nothing horribly wordy, doing my best to stay brief and focused.
She responded, but it had nothing to do with what I'd said or asked. I don't remember the exact verbiage, but she had an edge to her response. Apparently she thought I'd been particularly verbose, and felt it had been a complete waste of her time.