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fourshot

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BE story club down?
« on: November 08, 2014, 08:19:14 PM »
Any one having trouble w/ the BESC?  I navigate to the site and I get a 404 error with links to the faq and thises and thats.

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Adama

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Re: BE story club down?
« Reply #1 on: November 09, 2014, 05:00:54 PM »
You're not the only one, I get the same 404 error.
Adama, Addventure mega-geek

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gonZo

  • pain in the ass moderator
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Re: BE story club down?
« Reply #2 on: November 11, 2014, 09:03:01 PM »
I did a little testing. If you go to bestoryclub.com (without a "www." in front of it), it will load correctly. However, if you go to www.bestoryclub.com, you'll get the 404 error. The hard-coded Story Club links here at the BEA all send you to www.bestoryclub.com, so they're generating 404s. I notified the admins about the problem.
_
gonZo

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gonZo

  • pain in the ass moderator
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Re: BE story club down?
« Reply #3 on: November 13, 2014, 07:29:12 PM »
Fixed. Thank you Sebastian.

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fourshot

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Re: BE story club down?
« Reply #4 on: November 17, 2014, 11:43:17 PM »
thanks gonzo

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fourshot

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Re: BE story club down?
« Reply #5 on: December 23, 2014, 12:17:09 PM »
I need the website for the besc support. I cant seem to find it on the site and I'm having trouble with my subscription. I'd appreciate the help.

 I know that I'm supposed to take issues directly to them. I for some reason can't figure out the new layout. This is probably going to turn into a face-palm later, but for right now, I'm just confused and frustrated. TIA.

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Palomine

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Re: BE story club down?
« Reply #6 on: December 23, 2014, 12:22:43 PM »
I need the website for the besc support. I cant seem to find it on the site and I'm having trouble with my subscription. I'd appreciate the help.

 I know that I'm supposed to take issues directly to them. I for some reason can't figure out the new layout. This is probably going to turn into a face-palm later, but for right now, I'm just confused and frustrated. TIA.

Forum mods have absolutely nothing to do with/no control over BESC or any paysite issues, so we can't help you... sorry, but that's the reality. To get help, please just click on the 'Customer Care' tab which goes here: https://botcomics.zendesk.com/hc/en-us and proceed from there. If you can't find the solution to your problem among the canned responses, you can submit a help request via this form: https://botcomics.zendesk.com/hc/en-us/requests/new

Alternately, if you were provided with a phone number for tech support when you registered for any of the paysites, you can call that instead. Best of luck.