hi rhiannon,
great news to see you are providing video on demand. one shortcoming......
the file format blows!!!
at least in terms of ease of playback, nothing beats quicktime formats (avi, mpg, mov, etc) for quality, and ability to "scrub" the playhead like scanning through a dvd/vhs tape and the ability to open as many movies as i please simultaneously.
any chance you can offer the movies on a quicktime format? i'd buy at that point, but hate the choppy, low-quality and lack of ability to scan the movie as i please with other formats.
i have no understanding why the other video players are used at all considering their lack of features.