[titmouse]

Response from the site is INCREDIBLY slow. has been the last 3-4 days. (though its always slow for me cause i block a lot of google including google fonts wich this site insists on using)

[thesarge]

Slow is an understatement.  I've seen snails move faster than this.

Users are paying for this site, no?
So, you'd think they could at least give an update on what's wrong, and an E.T.A. on getting it fixed.

[Trace]

Apparently a hard crash or something in the late evening (European time) on 6 October, coming back in the mid-afternoon of 7 October, still in limping mode.

[MaxBigfoot]

The forum was completely gone for me all day yesterday.
It's still running slower than snail snot for me now.
Are we all having fun yet?   

[Nimrod]

The forum was completely gone for me all day yesterday.
It's still running slower than snail snot for me now.
Are we all having fun yet?   

It took about 20 minutes to open, login, navigate to this thread, and post. So, we are in super-slow mode. Feels like another forum mishap. Hope everyone took my advise from a while back and saved out content that they liked here. Just in case we need to re-build...

[Bombayduk]

It's been a couple weeks now since the start of problems; if memory serves, it started on September 24th or 25th.  Initially it was file attachments, then the site was incredibly slow, then offline completely, then login problems, and now back to incredibly slow.  Obviously, the 12 year old doing the IT work is in over their head.  Some believe it to be a space problem, but it seems only to be the forum that is affected, so I would venture a guess that it is poor programming; one thing gets fixed, another gets broken.  One thing for certain, there is no sense of urgency about getting things fixed.

[solvegas]

For the last two days I'd been unable to log in, it said my security key was either invalid or expired. I sent an e-mail and customer support obviously fixed the problem.  But it is frustrating. 

[Charade Recherche]

For the last two days I'd been unable to log in, it said my security key was either invalid or expired. I sent an e-mail and customer support obviously fixed the problem.  But it is frustrating. 

After weeks of having no problems, Cris is suddenly having the authentication failure problems again while trying to log in.  So frustrating.

[solvegas]

For the last two days I'd been unable to log in, it said my security key was either invalid or expired. I sent an e-mail and customer support obviously fixed the problem.  But it is frustrating. 

After weeks of having no problems, Cris is suddenly having the authentication failure problems again while trying to log in.  So frustrating.

Yeah, me too. I had another failure on the 6th of June but was able to recover it on the 7th so I posted as many photos as i could before it fails again. Mariano Pulgar of the BEA did answer to my e-mail complaint a [email protected] though.

[solvegas]

For the last couple of days I've not been able to log in until Mariano Pulgar responded to an Email I sent but it seems this is only a one day reprieve so I don't know if tomorrow I'll be able to log back in. 

[BElover]

I occasionally still get an error trying to log in to the forum, but the Chat workaround still works

[solvegas]

For the last two days i wasn't able to login at all but I finally was able. The message I kept getting was, " Error has occurred, Service code is either invalid or expired. ", which was/is frustrating when you don't know why it happened. Anyways. it's working now. 

[Trace]

After the mid-August-to-early-September crash, I was able to log in to the Forum (sporadically) using the Chat login page workaround, but the main login page throws an error: "Authentication problem, please contact website administrator". And I can't open a ticket with the website administrator because the BotComics ZenDesk link is no longer active and the http://users.bearchive.com/helpdesk link is gated behind the login - which effectively makes it impossible to contact the website administrator through the method of opening a ticket.

So the entire Forum remains rather badly broken, at least as far as I can tell.

[Liam]

Trying to get in through the chat wasn't working for me.  So I added
some extra steps that got me in:

I made sure I was completely logged out of the site via the front page.
I closed the window and then removed the bearchive.com cookie from my browser.
I then logged in at forum.bearchive.com/chat

But the front page is still asking for a login.  Which I don't dare do for fear of getting locked out of the forum again.

[Liam]

^ The next day I tried this without removing the cookie and got the error. 

I'm using Firefox, FWIW.