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titmouse

  • F Cup
  • 1150
Re: Unable to log in to forum with PC.
« Reply #60 on: October 06, 2020, 12:24:39 PM »
Response from the site is INCREDIBLY slow. has been the last 3-4 days. (though its always slow for me cause i block a lot of google including google fonts wich this site insists on using)

Re: Unable to log in to forum with PC.
« Reply #61 on: October 07, 2020, 09:22:34 AM »
Slow is an understatement.  I've seen snails move faster than this.

Users are paying for this site, no?
So, you'd think they could at least give an update on what's wrong, and an E.T.A. on getting it fixed.

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Trace

  • 643
Re: Unable to log in to forum with PC.
« Reply #62 on: October 07, 2020, 09:52:59 AM »
Apparently a hard crash or something in the late evening (European time) on 6 October, coming back in the mid-afternoon of 7 October, still in limping mode.
-T
===
"Historians have a word for Germans who joined the Nazi party, not because they hated Jews, but out of a hope for restored patriotism, or a sense of economic anxiety, or a hope to preserve their religious values, or dislike of their opponents, or raw political opportunism, or convenience, or ignorance, or greed.

"That word is 'Nazi.' Nobody cares about their motives anymore."

- A.R. Moxon

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MaxBigfoot

  • ZZZ Cup
  • 29250
  • Maximum Manga Maven
Re: Unable to log in to forum with PC.
« Reply #63 on: October 07, 2020, 07:31:52 PM »
The forum was completely gone for me all day yesterday.
It's still running slower than snail snot for me now.
Are we all having fun yet?   :P :P :P

MaxBigfoot


To change Forum settings so that you see 50 topics per page:
Go to Forum Profile
Hover cursor over "Modify Profile" button in top left
Select "Look and Layout"
Scroll to "Topics to display per page", select 50 in dropdown menu
Click on "Change Profile" at bottom right of page.

You can also change "Messages to display per page" to 50 in the same way.

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Nimrod

  • KC Strip Artist
  • 2158
Re: Unable to log in to forum with PC.
« Reply #64 on: October 07, 2020, 10:41:42 PM »
The forum was completely gone for me all day yesterday.
It's still running slower than snail snot for me now.
Are we all having fun yet?   :P :P :P

It took about 20 minutes to open, login, navigate to this thread, and post. So, we are in super-slow mode. Feels like another forum mishap. Hope everyone took my advise from a while back and saved out content that they liked here. Just in case we need to re-build...
BE Together...

Images are (c) Nimrod unless noted otherwise

Re: Unable to log in to forum with PC.
« Reply #65 on: October 08, 2020, 01:54:25 PM »
It's been a couple weeks now since the start of problems; if memory serves, it started on September 24th or 25th.  Initially it was file attachments, then the site was incredibly slow, then offline completely, then login problems, and now back to incredibly slow.  Obviously, the 12 year old doing the IT work is in over their head.  Some believe it to be a space problem, but it seems only to be the forum that is affected, so I would venture a guess that it is poor programming; one thing gets fixed, another gets broken.  One thing for certain, there is no sense of urgency about getting things fixed.

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solvegas

  • ZZZ Cup
  • 79999
Re: Unable to log in to forum with PC.
« Reply #66 on: June 05, 2021, 07:42:02 PM »
For the last two days I'd been unable to log in, it said my security key was either invalid or expired. I sent an e-mail and customer support obviously fixed the problem.  :) But it is frustrating.  :P

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Charade Recherche

  • Stuffer Extraordinaire
  • 2020
  • Shar-RAYD Ruh-SHAR-shay
    • Charade Recherche's Deviantart Page
    • Email
Re: Unable to log in to forum with PC.
« Reply #67 on: June 08, 2021, 05:15:45 AM »
For the last two days I'd been unable to log in, it said my security key was either invalid or expired. I sent an e-mail and customer support obviously fixed the problem.  :) But it is frustrating.  :P

After weeks of having no problems, Cris is suddenly having the authentication failure problems again while trying to log in.  So frustrating.
~~Charade

All pictures copyright © Charade Recherché unless otherwise stated

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solvegas

  • ZZZ Cup
  • 79999
Re: Unable to log in to forum with PC.
« Reply #68 on: June 08, 2021, 05:46:46 AM »
For the last two days I'd been unable to log in, it said my security key was either invalid or expired. I sent an e-mail and customer support obviously fixed the problem.  :) But it is frustrating.  :P

After weeks of having no problems, Cris is suddenly having the authentication failure problems again while trying to log in.  So frustrating.

Yeah, me too. I had another failure on the 6th of June but was able to recover it on the 7th so I posted as many photos as i could before it fails again. Mariano Pulgar of the BEA did answer to my e-mail complaint a [email protected] though.

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solvegas

  • ZZZ Cup
  • 79999
Re: Unable to log in to forum with PC.
« Reply #69 on: June 28, 2021, 05:56:20 AM »
For the last couple of days I've not been able to log in until Mariano Pulgar responded to an Email I sent but it seems this is only a one day reprieve so I don't know if tomorrow I'll be able to log back in.  :P

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BElover

  • 7591
Re: Unable to log in to forum with PC.
« Reply #70 on: July 10, 2021, 03:06:13 PM »
I occasionally still get an error trying to log in to the forum, but the Chat workaround still works

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solvegas

  • ZZZ Cup
  • 79999
Re: Unable to log in to forum with PC.
« Reply #71 on: August 18, 2021, 12:19:28 AM »
For the last two days i wasn't able to login at all but I finally was able. The message I kept getting was, " Error has occurred, Service code is either invalid or expired. ", which was/is frustrating when you don't know why it happened. Anyways. it's working now. 

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Trace

  • 643
Re: Unable to log in to forum with PC.
« Reply #72 on: September 11, 2021, 03:29:58 PM »
After the mid-August-to-early-September crash, I was able to log in to the Forum (sporadically) using the Chat login page workaround, but the main login page throws an error: "Authentication problem, please contact website administrator". And I can't open a ticket with the website administrator because the BotComics ZenDesk link is no longer active and the http://users.bearchive.com/helpdesk link is gated behind the login - which effectively makes it impossible to contact the website administrator through the method of opening a ticket.

So the entire Forum remains rather badly broken, at least as far as I can tell.
-T
===
"Historians have a word for Germans who joined the Nazi party, not because they hated Jews, but out of a hope for restored patriotism, or a sense of economic anxiety, or a hope to preserve their religious values, or dislike of their opponents, or raw political opportunism, or convenience, or ignorance, or greed.

"That word is 'Nazi.' Nobody cares about their motives anymore."

- A.R. Moxon

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Liam

  • 4287
Re: Unable to log in to forum with PC.
« Reply #73 on: September 11, 2021, 10:34:22 PM »
Trying to get in through the chat wasn't working for me.  So I added
some extra steps that got me in:

I made sure I was completely logged out of the site via the front page.
I closed the window and then removed the bearchive.com cookie from my browser.
I then logged in at forum.bearchive.com/chat

But the front page is still asking for a login.  Which I don't dare do for fear of getting locked out of the forum again.

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Liam

  • 4287
Re: Unable to log in to forum with PC.
« Reply #74 on: September 13, 2021, 12:26:18 AM »
^ The next day I tried this without removing the cookie and got the error. 

I'm using Firefox, FWIW.